Maintenance & troubleshooting videos
Snape 1.0 and Snape 2.0Version 1.0 · 6 November 2026KC-05-007
This guide is for Snape 2.0. Other versions: Standalone.
Short videos for keeping your system running: updating node firmware, getting data off a node by hand and replacing the HPC.
Firmware
Getting data off a node
Hardware
Check with Ackcio Support firstContact Ackcio Support at support@ackcio.com before replacing the HPC. Replacing it without checking with Ackcio Support first may void your warranty.